A Southern California Property Management Company
A Better Property Management Co, Inc.

Renters and Tenants

Tenant FAQs

Questions Current Tenants Frequently Ask

Q: Something broke!

A: If it’s an emergency during business hours, call maintenance at 562 498 0159 x 22. If the emergency is after hours, please refer to your EMERGENCY PROCEDURES you received at move in. If it is not an emergency, please fill out a Repair Request Form or send an email to info@abetterproperty.com.

Q: How do I pay my rent?

A: We now offer free online rent payments with E-Check (ACH). We also accept credit and debit cards with a fee. For tenants who prefer money order, we now accept cash payments for rent made at 7-11 locations called “Pay Near Me”. If these options do not work for you rent can be mailed to our office with check or money order.

Rent checks should be made out to ABPMCo, Inc. and mailed to 6621 E. Pacific Coast Hwy. Ste 255, Long Beach, CA 90803

Q: I want to adopt a dog/cat/bird/reptile/chinchilla, are pets allowed?

A: Pet policies vary by building. Call the office at 562-498-0159 for details specific to your building. For a pet application, Pet Application.

Q: My water bill is high! The sprinklers are always on!

A: Fill out a (Green Idea Form) and let us know if your sprinklers are running too long/often/flooding the sidewalk or if you have other green ideas to help us conserve water and energy. For conservation tips, visit our going green page.

Q: I’m moving out, where do I send my 30-day notice?

A: Please fill out and send the (notice to vacate) here on the website or send an email to info@abetterproperty.com or snail mail at 6621 E. PCH Ste 255, Long Beach, CA 90803. Please include:

  • Your full name
  • Address (with apt #)
  • Date notice is given
  • Date you are moving out
  • The reason you are moving
  • A forwarding address
  • A phone number where we can reach you
  • Did you have a garage or parking space? What are their numbers?

Q: I’m moving out, where do I turn in my key(s)?

A: Your rent does not stop until the keys are turned into the office of ABPMCo,Inc. If you are moving out over the weekend please drop your keys into the drop box downstairs engraved with "A Better Property Management". Make sure to put them in a marked envelope and include your key turn in form.