Renters and Tenants
Questions Prospective Tenants Frequently Ask
Q. Where is the corporate office located?
A: The office is located in East Long Beach in the Marketplace Office Park at 6621 E. Pacific Coast Highway Ste 255, 90803. Park on the south side of the building in the yellow parking space, proceed thru the double doors on your right, the office suite is on the 2nd floor at the top of the stairs to the left.
If you are coming from Los Angeles, take the 405 Freeway south, exit on Studebaker Road. Take the left or south exit and proceed to Westminster Blvd/ 2nd Street. Turn right on Westminster Blvd/2nd Street. Turn left on Pacific Coast Highway. Turn left into the parking lot just past the El Torito Restaurant. Mimi’s Café is on the right.
If you are coming from Orange County, take the 405 Freeway North, exit on Seal Beach Blvd south. Turn right on Westminster Blvd. Turn left on Pacific Coast Hwy...see above directions.
Q: What utilities are included in the rent?
A: Residents pay all utilities on houses. Some buildings have master utility meters and others have separate gas and electric meters. All residents pay for gas, electric and refuse services. Water is paid at some buildings. Some buildings use the RUBS billing system where the water is billed to the residents based on the number of people in each unit. Learn more about available utility services. For more information on the RUBS billing system go to our RUBS page.
Q: Are pets allowed at the properties?
A: Pet policies vary depending on the property. Many apartments and homes accept a small dog or cat. For specific pet policies, please visit our rental list and check the property in question. To apply to have a pet, download a pet application.
Q: How do I view an apartment or house?
A: Key and visit policies vary. Some units require contacting the onsite manager, while others are open daily 10-6. Keys can be checked out for some units at the corporate office; please refer to the rental list for the property you would like to visit to determine the viewing instructions.
Q: What do I need to do to check out a key at the corporate office?
A: Keys are checked out 8:30 am to 4:00 pm Monday through Friday. Bring a photo ID, $25 cash key deposit, and a credit card. All keys must be returned to the office by 4:30 pm the same day to receive your key deposit back.
“I really enjoyed living in Long Beach. Thank you for all your help and advance notice of all that was happening in our apartment building. I hope that I will find the same type of property management company up in the Bay Area.”
“I would like to thank you for being a wonderful property management company. ABPMCo,Inc. has always been very professional and a pleasure to deal with.”
“We have really enjoyed staying under A Better Property Management Co, Inc., you guys have been great.”
“You REALLY are the best! I never have to even think about stuff, it just gets handled. Thank you so much!”
“We would like to take this opportunity to thank you for your continual excellence in the management of our property. Your personal attention, pride of management and hands-on control was a real asset through our period of ownership. Thank you again.”
“Thank you VERY much for all the help on the sale of my Condo and for the GREAT job with managing my property all these (14) years. A Better Property Management Company made my job as landlord so much easier I never had to worry about screening tenants, making repairs, or collecting rent. When it came time to sell my property, you worked very well with the Real Estate agent (whom you had recommended!) by utilizing your knowledge of the local real estate market as well as of my condo unit and complex. I honestly could not have done it myself. I feel I got top dollar on the sale and my investment in the property has paid off. If you ever need a reference, please don't hesitate.”
“I just wanted to take a moment to thank you for your expert and efficient Management of the properties that Bob Bauer and I formerly owned. Your services were so superior to any other management company we used in the past that I seldom, if ever, had reason to contact you. Please know however that I have been very appreciative of the professional and courteous manner your company performed during our business relationship.”
“Without a doubt, your services are again above and beyond the call of duty. It's always a pleasure working with you. Professional, courteous, and a great attitude about getting the job done has become your trademark when you are on the job. I only wish all of the management companies had your work abilities. I know that the bank greatly appreciates your work on the property. They have informed me that you are guaranteed to get all of their projects in your area. It's not often I feel comfortable to recommend people, but in your case, when I do recommend your services, it is always a pleasure. Thank you for a job well done.”
“I've enjoyed renting with A Better Property. Your courteous and quick help, and from Robin in particular, means that I'd surely recommend you to potential tenants. Thank you again.”
“I have enjoyed my stay at your property under your management. You have been responsive and understanding when it comes to things needed around the building and apartment and I thank you for that. This building is in a very quiet neighborhood and along with that comes a sense of safety. Thank you.”
“We would like to thank ABPMCo,Inc. for giving us the opportunity to be able to rent from such a great company. We have been at the residence for about 4 years now and have had a wonderful experience. It is very unfortunate to be leaving, but we hope in the near future that we may be able to rent another great unit. Thank you for all your help and attentive service.”
“We are in Panama and expect to go through the Canal on July 14th. It is one of those "bucket list" items. Thank you so much for taking such good care of things at home and allowing us to live the dream.”